Trolleys.app Seller Agreement
Welcome to Trolleys.app! By signing up for a Trolleys.app Account (as defined in Section 1) or by using any Trolleys.app Services (as defined below), you are agreeing to be bound by the following terms and conditions (the “Terms of Service”).
As used in these Terms of Service, “we”, “us”, “our” and “Trolleys.app” means the applicable Trolleys.app Contracting Party (as defined in Section 13 below), and “you” means the Trolleys.app User (if registering for or using a Trolleys.app Service as an individual), or the business employing the Trolleys.app User (if registering for or using a Trolleys.app Service as a business) and any of its affiliates.
Trolleys.app provides a complete commerce platform that enables merchants to unify their commerce activities. The Trolleys.app platform includes a range of tools for merchants to launch online stores, sell in multiple places (including web, mobile, social media, online marketplaces and other online locations (“Online Services”), manage products, inventory, payments, fulfillment, shipping, business operations, marketing and advertising, and engage with existing and potential customers. Any such service or services offered by Trolleys.app are referred to in these Terms of Services as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time at Trolleys Terms of Service. You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, including Trolleys.app’s (insert link for Acceptable Use Policy) and Privacy Policy, before you may sign up for a Trolleys.app Account or use any Trolleys.app Service.
Everyday language summaries are provided for convenience only and appear in bold near each section, but these summaries are not legally binding. Please read the Terms of Service, including any document referred to in these Terms of Service, for the complete picture of your legal requirements. By using Trolleys.app or any Trolleys.app services, you are agreeing to these terms. Be sure to occasionally check back for updates.
1. Account Terms and Ownership
You are responsible for your Account, the Materials you upload to the Trolleys.app Service and the operation of your Trolleys.app Store. If you violate Trolleys.app’s terms of service we may cancel your service access. If we need to reach you, we will communicate via the Primary Email Address.
1.To use the Services, you represent that you are at least eighteen (18) years old. Minors under 18 and at least 13 years of age are only permitted to use our Services through an Account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Trolleys.app or the Services. Products for children’s use may be sold on Trolleys.app. However, these products are intended for sale to adults. Certain products may be intended for individuals of certain ages or "mature audiences" only. By ordering such products, you certify that you are old enough to view, use, own, or receive them. We are not responsible for third-party content that you may find offensive, indecent, or objectionable.
2.You may not use the Services if: (a) you cannot enter into a binding contract with us; (b) you are located in a country embargoed by your country of residence or other relevant country; (c) you are on any agency list of prohibited persons or entities, such as the U.S. Treasury Department’s list of Specially Designated Nationals; or (d) you are banned from using the Services by us, in our sole discretion.
3.To access and use the Services, you must register for a Trolleys.app account (“Account”). To complete your Account registration, you must provide us with your full legal name, business address, phone number, a valid email address, and any other information indicated as required. Trolleys.app may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.
4.You agree to use the Services for your own use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with these Terms, the Policies, and all laws and regulations applicable to you. If your use of the Services is prohibited by any applicable laws, then you are not authorized to use the Services. We are not responsible if you use the Services in a way that breaks the law.
5.When using the Services, you agree and undertake not to take any action or make available any User Submissions through the Services that may:
(1) infringe or violate another person’s rights, including intellectual property rights;
(2) violate any of these Terms, the Policies, or applicable laws and regulations;
(3) engage in any unlawful, harmful, abusive, misleading, false, fraudulent, deceptive, threatening, harassing, defamatory, libelous, pornographic, obscene, profane or otherwise objectionable or discriminatory conduct;
(4) circumvent or attempt to circumvent any of these Terms, the Policies or other rules relating to the Services including the Promotions;
(5) constitute unauthorized or unsolicited advertising, or junk or bulk email;
(6) collect personal data from other users or use any such information collected from the Services;
(7) engage in any conduct that is likely to cause a security breach of your Account;
(8) obtain another user’s password, account, or other security information;
(9) use a third party's credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;
(10) violate or interfere with the proper functioning or security of any computer network;
(11) run any form of auto-responder or "spam" on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services' infrastructure through overloading, “flooding,” “mail bombing” or crashing the Services);
(12) potentially harm the Services, including but not limited to the violation of any security features of the Services, use of manual or automated software or other means to access, "crawl," "scrape," or "spider" any page, data, or portion of or relating to the Services or the introduction of viruses, worms or similar harmful code into the Services;
(13) copy or store any significant portion of the content on the Services without written consent from us;
(14) decompile, reverse engineer, or otherwise obtain the source code or underlying ideas or information of or relating to the Services;
(15) buy any products which you are not legally allowed to purchase or use;
(16) abuse any promotions, discounts, or other benefits offered by us, or manipulate the price of any listed products or interfere with listings; or
(17) attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list.
In addition to any other remedies available to us, a violation of any of the foregoing is grounds for:
(1) removal or refusal to post any User Submission for any or no reason in our sole discretion;
(2) cancellation of your purchases of products;
(3) cancellation of Rewards or payments due from us; and/or
(4) suspension or termination of your access or use the Services.
If we become aware of any possible violations by you of the Terms, we reserve the right to investigate such violations. If, as a result of the investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. We are entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including User Submissions, in our possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Terms and Policies, (iii) respond to any claims that a User Submission violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of us, our users or the public, and all enforcement or other government officials, as we in our sole discretion believe to be necessary or appropriate.
6.You acknowledge that Trolleys.app will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Trolleys.app and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Trolleys.app can only be authenticated if they come from your Primary Email Address.
7.You are responsible for keeping your password secure. Trolleys.app cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password. We may request additional security measures at any time and reserve the right to adjust these requirements at our discretion.
8.Technical support in respect of the Services is only provided to Trolleys.app Users. Questions about the Terms of Service should be sent to Trolleys.app Support.
9.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Trolleys.app.
10.You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, including to process orders outside Trolleys.app’s Checkout, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.
11.You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means.
12.You understand that your Materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “Materials” means Your Trademarks, copyright content, any products or services you sell through the Services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Trolleys.app or its affiliates.
13.You acknowledge and agree that all materials displayed, performed, or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and User Submissions (collectively, "Content") are protected by copyright and/or other intellectual property laws throughout the world. You undertake to comply with all copyright notices, trademark rules, information, and restrictions contained in the Content, and not to copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, or otherwise use for any purpose any Content not owned by you without the prior consent of the owner of that Content.
14.We respect others' intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing upon another person’s intellectual property rights and to terminate the accounts of the alleged infringers. See our(insert Trolleys.app Intellectual Property Policy link) to learn how to report potentially infringing content.
15.You acknowledge and agree that we own or license the Services. You undertake not to modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, or otherwise exploit any of the Services.
2. Account Activation
Only one person can be the “Store Owner”, usually the person signing up for the Trolleys.app Service. The Store Owner is responsible for the Account, is bound by these Terms of Service and is responsible for the actions of others accessing the Account. If you sign up on behalf of your employer, your employer is the Store Owner responsible for your Account.
We automatically enable you to accept payments, such as Apple Pay and Google Pay.
2.1 Store Owner
1.Subject to Section 2.1.2, the person signing up for the Service by opening an Account will be the contracting party (“Store Owner ”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Store Owner in connection with the Service. You are responsible for ensuring that the legal name of the company or the person that owns the Store is clearly visible on the Store’s website.
2.If you are signing up for the Services on behalf of your employer, your employer will be the Store Owner. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
3.Your Trolleys.app Store can only be associated with one Store Owner. A Store Owner may have multiple Trolleys.app Stores. You agree to use Trolleys.app Checkout for your store. “Store” means the online store hosted by Trolleys.app or on a third party website built on top of the Trolleys.app marketplace.
2.2 Sub-User Accounts
1.Based on your Trolleys.app pricing plan, you can create one or more Sub-user accounts allowing other people to access the Account. Each Sub-uer Account must include a full legal name and a valid email account. With Sub-user Accounts, the Store Owner can set permissions and let other people work in their Account while determining the level of access by Sub-user Accounts to specific business information (for example, you can limit Sub-user Account access to sales information on the Reports page or prevent Sub-user Accounts from changing general store settings).
2.The Store Owner is responsible for: (a) ensuring its employees, agents and subcontractors comply with these Terms of Service; and (b) prevent any breach of these Terms of Service by the Store Owner’s employees, agents or subcontractors. The Store Owner acknowledges and agrees that Store Owner will be responsible for the performance of all of its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries of Store Owner.
3.The Store Owner and the users under Sub-user Accounts are each referred to as a “Trolleys.app User”.
2.3 Payment Methods
1.By using the Trolleys.app marketplace, you agree to be bound by the Trolleys.app Terms of Service, as they may be amended by Trolleys.app from time to time. If Trolleys.app amends the Merchant Terms of Service, amendments are effective as of the date of posting. Your continued use of Trolleys.app on your Store after the amended Merchant Terms of Service are posted constitutes your agreement to, and acceptance of, the amended Terms of Service. If you do not agree to any changes to the Terms of Service, it is your responsibility to terminate your service agreement.
3. Trolleys.app Rights
Trolleys.app has the right to control who we make our Services available to and we can modify them at any time. We also have the right to refuse or remove Materials from any part of the Services, including your Store. We may offer our services to your competitors, but we will never share your confidential information with them in doing so. In the event of an ownership dispute over a Trolleys.app Account, we can freeze a Trolleys.app Account or transfer it to the rightful owner, as determined by us.
1.We expressly disclaim any liability that may arise between users of Trolleys.app. If there is a dispute between you and another user or any third party on Trolleys.app, we are under no obligation to become involved. To the fullest extent permitted under applicable law, you release us, our parents, subsidiaries, affiliates, directors, officers, employees, agents and successors from all claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.
IN ENTERING INTO THIS RELEASE, YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE) THAT WOULD LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.
2.The Services have a range of features and functionalities. Not all Services or features will be available to all Merchants at all times and we are under no obligation to make any Services or features available in any jurisdiction. Except where prohibited in these Terms of Service or by applicable law, we reserve the right to modify the Services or any part thereof for any reason, without notice and at any time.
3.Trolleys.app does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from any part of the Services, including if we determine in our sole discretion that the goods or services that you offer through the Services, or the Materials uploaded or posted to the Services, violate our Acceptable Use Policy or these Terms of Service.
4.Verbal or written abuse of any kind (including threats of abuse or retribution) of any Trolleys.app employee, member, or officer will result in immediate Account termination.
5.We reserve the right to provide our Services to your competitors and make no promise of exclusivity. You further acknowledge and agree that Trolleys.app employees and contractors may also be Trolleys.app customers or merchants and that they may compete with you, although they may not use your Confidential Information (as defined in Section 6) in doing so.
6.In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.
7.Trolleys.app reserves the right to determine, in our sole discretion, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Trolleys.app reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.
4. Your Responsibilities
1.We assist you with customer services support involving refunds and returns, and other areas in connection with your purchase of products.
2.You acknowledge and agree to comply with our public-facing refund and return policy.
3.You acknowledge and agree that the Services operate as a marketplace, facilitating transactions between you and your customers. As a seller on this marketplace, you are equally responsible for all items you list and sell. This includes the management of your store, your materials, the goods and services you offer, and all aspects of transactions with your customers. Jointly, yours and the marketplace responsibilities encompass authorizing charges for customer purchases, handling refunds and returns, fulfilling sales and customer service obligations, managing fraudulent transactions, complying with legal disclosures and regulatory requirements, and addressing any alleged or actual violations of applicable laws, including consumer protection laws in any jurisdiction where you offer products or services for sale. You represent and warrant that your store, materials, and the goods and services you sell will be true, accurate, and complete, and will not violate any applicable laws, regulations, or third-party rights. For clarity, the marketplace itself will not be the seller or merchant of record and will not be responsible for your store or the items sold to customers through the Services.
5. Payment of Fees and Taxes
You will be billed for your Marketplace every 30 days. Any Transaction Fees or Additional Fees will be charged to your account on file. If payment of Fees is unsuccessful within 28 days of our initial attempt to collect payment, Trolleys.app may freeze your store. You are responsible for all taxes relating to your Store or use of the Services. You may be required to remit Taxes to Trolleys.app or to self-remit to your local taxing authority. No refunds.
1.Trolleys.app Processing Fee: 2.85% + $.30 per transaction
2.Trolleys.app + CARE AI Acct on File (mo): $7.99
3.CARE AI - Per Captured Sales Order: $.025
4.You must keep a valid payment method on file with us to pay for all incurred and recurring fees. We will charge applicable fees to any valid payment method that you authorize (“Authorized Payment Method”). The payment options available are either a direct debit to your bank account or a debit adjustment to your settlement deposit. We will continue to charge the Authorized Payment Method for applicable fees until the services are terminated, and any and all outstanding fees have been paid in full. Unless otherwise indicated, all fees and other charges are in U.S. dollars, and all payments will be in U.S. currency.
5.If we are not able to process payment of Fees using an Authorized Payment Method, we may make subsequent attempts to process payment using any Authorized Payment Method. If we are unable to successfully process payment of Fees using an Authorized Payment Method within 28 days of our initial attempt, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated upon your payment of any outstanding Fees, plus the Fees applicable to your next billing cycle. You may not be able to access your Account or your storefront during any period of suspension. If the outstanding Fees remain unpaid for 60 days following the date of suspension, Trolleys.app reserves the right to terminate your Account in accordance with Section 14.
6. Confidentiality
Both you and Trolleys.app agree to use the Confidential Information of the other only to perform the obligations in these Terms of Service. Confidential Information must be protected and respected.
1.“Confidential Information” will include, but will not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Trolleys.app’s Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the general public including information related to our security program and practices.
2.Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section 6. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each will treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party will give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information will not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
7. Limitation of Liability and Indemnification
We are not responsible for damages or lawsuits that arise if you break the law, breach this agreement or go against the rights of a third party. The Service is provided on an “as is” and “as available” basis. We provide no warranties and our liability is limited in the event of errors or interruptions.
1.You expressly understand and agree that, to the extent permitted by applicable laws, Trolleys.app and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence).
2.You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Trolleys.app partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your breach of these Terms of Service or the documents it incorporates by reference (including the AUP); (b) or your violation of any law or the rights of a third party; or (c) any aspect of the transaction between you and your Customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws (including but not limited to Federal and State consumer protection laws), or your breach of the Terms of Service.
3.You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach.
4.Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
5.Trolleys.app does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
6.Trolleys.app does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
7.Trolleys.app is not responsible for any of your tax obligations or liabilities related to the use of Trolleys.app’s Services.
8.Trolleys.app does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
8. Intellectual Property and Your Materials
Anything you upload remains yours (if it was yours) and is your responsibility, but Trolleys.app can use and publish the things you upload. Anything uploaded to Trolleys.app remains the property and responsibility of its initial owner. However, Trolleys.app will receive a license of materials published through our platform that we may use to operate and promote our Services.
8.1 Your Materials
1.We do not claim ownership of the Materials you provide to Trolleys.app; however, we do require a license to those Materials. You grant Trolleys.app a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public (including by telecommunication), broadcast, reproduce, make available, display, and translate, and create derivative works of any Materials provided by you in connection with the Services. We may use our rights under this license to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. You represent, warrant, and agree that you have all necessary rights in the Materials to grant this license. You irrevocably waive any and all moral rights you may have in the Materials in favour of Trolleys.app and agree that this waiver may be invoked by anyone who obtains rights in the materials through Trolleys.app, including anyone to whom Trolleys.app may transfer or grant (including by way of license or sublicense) any rights in the Materials.
2.If you owned the Materials before providing them to Trolleys.app then, despite uploading them to your Trolleys.app Store they remain yours, subject to any rights or licenses granted in the Terms of Service or elsewhere. You can remove your Trolleys.app Store at any time by deleting your Account. Removing your Trolleys.app Store does not terminate any rights or licenses granted to the Materials that Trolleys.app requires to exercise any rights or perform any obligations that arose during the Term.
3.You agree that Trolleys.app can, at any time, review and delete any or all of the Materials submitted to the Services, although Trolleys.app is not obligated to do so.
4.You grant Trolleys.app a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with your Store (“Your Trademarks”) to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. This license will survive any termination of the Terms of Service solely to the extent that Trolleys.app requires the license to exercise any rights or perform any obligations that arose during the Term.
8.2 Trolleys.app Intellectual Property
1.You agree that you may not use any trademarks, logos, or service marks of Trolleys.app, whether registered or unregistered, including but not limited to the word mark Trolleys.app, the logo (“Trolleys.app Trademarks”) unless you are authorized to do so by Trolleys.app in writing. You agree not to use or adopt any marks that may be considered confusing with the Trolleys.app Trademarks. You agree that any variations or misspellings of the Trolleys.app Trademarks would be considered confusing with the Trolleys.app Trademarks.
2.You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Trolleys.app or Trolleys.app Trademarks or that use or include any terms that may be confusing with the Trolleys.app Trademarks.
3.You acknowledge and agree that the Terms of Service do not give you any right to implement Trolleys.app patents.
9.7 Third Party Services, Experts, and Experts Marketplace
We are not responsible for third party services, so use them at your own risk. If you choose to use Third Party Services on the Trolleys.app platform, you consent to us sharing your data (and potentially the data of your Customers) to those services. If you use Third Party Services you agree that we do not provide a warranty, so get advice beforehand.
1.Trolleys.app may from time to time recommend, provide you with access to, or enable third party software, applications (“Apps”), products, services or website links (collectively, “Third Party Services”) for your consideration or use, including via the Trolleys.app App Store, or Experts Marketplace. Such Third Party Services are made available only as a convenience, and your purchase, access or use of any such Third Party Services is solely between you and the applicable third party services provider (“Third Party Provider”). In addition to these Terms of Service, you also agree to be bound by the additional service-specific terms applicable to services you purchase from, or that are provided by, Third Party Providers.
2.We do not provide any warranties or make representations to you with respect to Third Party Services. You acknowledge that Trolleys.app has no control over Third Party Services and will not be responsible or liable to you or anyone else for such Third Party Services. The availability of Third Party Services on Trolleys.app’s websites, including the Trolleys.app App Store or Experts Marketplace, or the integration or enabling of such Third Party Services with the Services does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with Trolleys.app. Trolleys.app does not guarantee the availability of Third Party Services and you acknowledge that Trolleys.app may disable access to any Third Party Services at any time in its sole discretion and without notice to you. Trolleys.app is not responsible or liable to anyone for discontinuation or suspension of access to, or disablement of, any Third Party Service. Trolleys.app strongly recommends that you seek specialist advice before using or relying on Third Party Services, to ensure they will meet your needs. In particular, tax calculators should be used for reference only and not as a substitute for independent tax advice, when assessing the correct tax rates you should charge to your customers.
3.If you install or enable a Third Party Service for use with the Services, you grant us permission to allow the applicable Third Party Provider to access your data and other Materials and to take any other actions as required for the interoperation of the Third Party Service with the Services, and any exchange of data or other Materials or other interaction between you and the Third Party Provider is solely between you and such Third Party Provider. Trolleys.app is not responsible for any disclosure, modification or deletion of your data or other Materials, or for any corresponding losses or damages you may suffer, as a result of access by a Third Party Service or a Third Party Provider to your data or other Materials. Google Maps is a Third Party Service that is used within the Services. Your use of the Services is subject to your acceptance of the Google Maps and Earth Enterprise Universal Acceptable Use Policy, Google Maps and Google Earth Additional Terms of Service and Google Privacy Policy as it may be amended by Google from time to time.
4.You acknowledge and agree that: (i) by submitting a request for assistance or other information through Experts Marketplace, you consent to being contacted by one or more Experts at the Primary Email Address (or such other email address provided by you) as well as the applicable user email address; and (ii) Trolleys.app will receive all email communications exchanged via Experts Marketplace or in any reply emails (each a “Reply”) that originate from Experts Marketplace (directly or indirectly) between yourself and Experts. You further agree that Trolleys.app may share your contact details and the background information that you submit via the Experts Marketplace with Experts. Experts may require access to certain admin pages on your Trolleys.app Store. You choose the pages that the Experts can access.
5.The relationship between you and any Third Party Provider is strictly between you and such Third Party Provider, and Trolleys.app is not obligated to intervene in any dispute arising between you and a Third Party Provider.
6.Under no circumstances will Trolleys.app be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from any Third Party Services or your contractual relationship with any Third Party Provider, including any Expert. These limitations will apply even if Trolleys.app has been advised of the possibility of such damages. The foregoing limitations will apply to the fullest extent permitted by applicable law.
7.You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Trolleys.app partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of a Third Party Service or your relationship with a Third Party Provider.
10. Feedback and Reviews
We welcome customer feedback but are under no obligation to ensure that ideas and suggestions regarding our Services or the services of third parties remain confidential and we can use the feedback in any way we want.
Trolleys.app welcomes any ideas and/or suggestions regarding improvements or additions to the Services. Under no circumstances will any disclosure of any idea, suggestion or related material or any review of the Services, Third Party Services or any Third Party Provider (collectively, “Feedback”) to Trolleys.app be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to Trolleys.app (whether submitted directly to Trolleys.app or posted on any Trolleys.app hosted forum or page), you waive any and all rights in the Feedback and that Trolleys.app is free to implement and use the Feedback if desired, as provided by you or as modified by Trolleys.app, without obtaining permission or license from you or from any third party. Any reviews of a Third Party Service or Third Party Provider that you submit to Trolleys.app must be accurate to the best of your knowledge, and must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Trolleys.app reserves the right (but not the obligation) to remove or edit Feedback of Third Party Services or Third Party Providers, but does not regularly inspect posted Feedback.
11. DMCA Notice and Takedown Procedure
Trolleys.app respects intellectual property rights and you should too. If we receive a DMCA Notice, we may disable access or remove the allegedly infringing content from your Store. If you don’t think the claim is valid, you can send a counter notification. If you believe one of our merchants is infringing your intellectual property rights, you can send Trolleys.app a DMCA Notice. We will expeditiously disable access or remove the content and notify the merchant.
Trolleys.app supports the protection of intellectual property and asks Trolleys.app merchants to do the same. It’s our policy to respond to all notices of alleged copyright infringement. If someone believes that one of our merchants is infringing their intellectual property rights, they can send a DMCA Notice to Trolleys.app’s designated agent using our form. Upon receiving a DMCA Notice, we may remove or disable access to the Materials claimed to be a copyright infringement. Once provided with a notice of takedown, the merchant can reply with a counter notification using our form if they object to the complaint. The original complainant has 14 business days after we receive a counter notification to seek a court order restraining the merchant from engaging in the infringing activity, otherwise we restore the material.
12. Privacy and Data Protection
Trolleys.app’s use and collection of personal information is governed by our Privacy Policy. Trolleys.app’s use and collection of customer personal information is further governed by our Data Processing Addendum.
1.Trolleys.app is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using the Service, you acknowledge and agree that Trolleys.app’s collection, usage and disclosure of this personal information is governed by our Privacy Policy.
2.To the extent that Trolleys.app processes personal information of your customers as a “data processor” or “service provider” under certain data privacy or protection laws, including the EU or UK General Data Protection Regulation and the California Consumer Privacy Act, Trolleys.app’s collection and use of personal information is also subject to our (insert link to Trolley’s DPA).
13. Term and Termination
To initiate a termination, you must contact letschat@trolleys.app. Trolleys.app will respond with specific information regarding the termination process for your account. Once termination is confirmed, domains purchased through Trolleys.app will no longer be automatically renewed. If you cancel in the middle of your billing cycle, you’ll have one last email invoice.
We may terminate your account at any time.
1.The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you, as provided below (the “Term”).
2.Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law), including if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services. Termination of the Terms of Service will be without prejudice to any rights or obligations which arose prior to the date of termination.
3.Upon termination of the Services by either party for any reason:
1.Trolleys.app will cease providing you with the Services and you will no longer be able to access your Account;
2.unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise;
3.any outstanding balance owed to Trolleys.app for your use of the Services through the effective date of such termination will immediately become due and payable in full; and
4.your Trolleys.app Store will be taken offline.
5.If there are any outstanding Fees owed by you at the date of termination of the Service, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.
14. Modifications
If we make a material change to the Terms of Service that adversely affects your rights under the Terms of Service or your use of our Services in a material way, we will notify you in advance (unless the change relates to legal requirements or to prevent abuse of our Services, among other things).
1.We reserve the right, in our sole and absolute discretion, to update or change any portion of the Terms of Service at any time. We will provide you with reasonable advance notice of changes to the Terms of Service that materially adversely affect your use of the Services or your rights under the Terms of Service by sending an email to the Primary Email Address, providing notice through the Trolleys.app administrative console, or by similar means. However, Trolleys.app may make changes that materially adversely affect your use of the Services or your rights under the Terms of Service at any time and with immediate effect (i) for legal, regulatory, fraud and abuse prevention, or security reasons; or (ii) to restrict products or activities that we deem unsafe, inappropriate, or offensive. Unless we indicate otherwise in our notice (if applicable), any changes to the Terms of Service will be effective immediately upon posting of such updated terms at this location. Your continued access to or use of the Services after we provide such notice, if applicable, or after we post such updated terms, constitutes your acceptance of the changes and consent to be bound by the Terms of Service as amended. If you do not agree to the amended Terms of Service, you must stop accessing and using the Services.
2.Trolleys.app may change the Fees for the Services from time-to-time. We will provide you with 30 days advanced notice prior to any changes in Fees by sending an email to the Primary Email Account, providing notice through the Trolleys.app administrative console, or by similar means. Trolleys.app will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services (or any part thereof).
15. General Conditions
1.The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and Trolleys.app and govern your use of the Services and your Account, superseding any prior agreements between you and Trolleys.app (including, but not limited to, any prior versions of the Terms of Service).
2.The failure of Trolleys.app to exercise or enforce any right or provision of the Terms of Service will not constitute a waiver of such right or provision. If any provision of the Terms of Service, including all terms and conditions and other documents it incorporates by reference, is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provision of the Terms of Service will remain in full force and effect.
3.Save for Trolleys.app and its affiliates, you or anyone accessing Trolleys.app Services pursuant to these Terms of Service, unless otherwise provided in these Terms of Service, no person or entity who is not a party to these Terms of Service will have any right to enforce any term of these Terms of Service, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, this will not affect the rights of any permitted assignee or transferee of these Terms.
4.The Terms of Service will be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to principles of conflicts of laws.
5.The Terms of Service may be available in languages other than English. To the extent of any inconsistencies or conflicts between these English Terms of Service and Trolleys.app’s Terms of Service available in another language, the most current English version of the Terms of Service will prevail. Any disputes arising out of these Terms of Service will be resolved in English unless otherwise determined by Trolleys.app (acting in its sole discretion) or as required by applicable law.
6.All the terms and provisions of the Terms of Service will be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns and legal representatives. Trolleys.app will be permitted to assign these Terms of Service without notice to you or consent from you. You will have no right to assign or otherwise transfer the Terms of Service, or any of your rights or obligations hereunder, to any third party without Trolleys.app’s prior written consent, to be given or withheld in Trolleys.app’s sole discretion.
7.If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.
8.On termination, all related rights and obligations under the Terms of Service immediately terminate, except that (a) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination.
Email address: letschat@trolleys.app
Phone number: 202-449-4962
Physical Address: 2001 L Street Northwest Suite 500, Washington DC 20036
Country: USA